SupportNetworkDementia Care in Cairns

We help you find a Support Worker or Approved Provider you can trust.

• Great Value

• Local Approved Provider

• Culturally Matched Support Workers

• Nurse On-Call

Daily living, life skills, community activities

Housework, organising transport, gardening, meal prep, chores, activities.

Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support

Wound care, medication management, respite support, 24 hr care, complex care.

Support for complex needs, behaviours and conditions

Complex Support

Tailored support & clinical support for complex health needs.

24 hr Support

Create a team to support with all your requirements

Behaviour Support

Support to achieve positive solutions & change

Additional services to support you:

• Plan Management

• Behavior Support

• Specialised Disability Accommodation

• Support Coordination

Here’s why you’ll love Support Network

• Approved database of care workers

  We have a rigorous approval process for all the care and support workers on our database

• We care about your safety

  All workers on our site must have police and Working With Children Checks

• We are always available to help

  Please get in touch if you have any questions or concerns

• Insurance for peace of mind

  We provide liability insurance for Support Workers. Click here for more info.

• Secure Payment System

  Only release payment when the task is completed to your satisfaction.

• Large Range of Skill-Sets

  Choose from a range of speciality services.

• We save you

  We save you money, so you get more care

• Leading Clinicians

  We strive to provide leading Clinicians

How Support Network works

• Sign Up

  To start, set up your own profile following our simple steps.

• Search

  Search through our curated database of quality support and care workers.

• Connect

  Get in touch with support workers directly and hire the person who is right for you.

• Relax

  Our system handles the payment process and admin, making things easier for you.

A local network of quality support and care workers is right at your finger-tips.

We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.

Dementia Support Cairns

There are moments when you catch a glimpse—the way they still smile at an old song, or reach for your hand just like they used to. But dementia can make even the most familiar things feel uncertain. If you’re carrying this with someone you love, you know how heavy it can be.

Home isn’t just a place. It’s the smell of their favorite meal, the way sunlight hits the porch in the afternoon, the quiet comfort of their own chair. When memories fade, these small things hold them steady. Staying at home means more than convenience—it means keeping what’s left of their world intact. Less confusion. Less fear. And for you? A chance to just be with them, without always having to be the one keeping everything together.

That’s why we do what we do. At Support Network, we’re not here to take over—we’re here to walk beside you. To help with the practical things, yes, but also to make sure home stays home for as long as possible. Whether it’s a few hours of company, help with daily routines, or just someone who understands what this journey is like, we’re here.

You don’t have to figure it all out alone. Let’s talk about how we can help—1300 671 931.

Tailored to the Person, Not Just the Condition

Dementia doesn’t erase a life—it reshapes it. That’s why we never start with a checklist. Instead, we listen. What did they love before? A morning coffee on the veranda? Gardening? The way they hum along to old jazz records? We weave those things into their days, because familiarity is comfort. Routines stay as they were, just softened at the edges to fit where they are now. Less agitation, more peace—for them, and for you.

Expert Care That Feels Human, Not Clinical

Yes, our nurses understand medications, mobility, and memory care. But they also know how to sit quietly with someone when words fail. To laugh with them over old photos. To sense when a hand on the shoulder means more than a perfectly timed pill. The science matters—but so does the way we carry it out. With patience. With respect. With the understanding that even on hard days, dignity never fades.

Therapies That Reach Beyond Memory

• Reminiscence therapy: We don’t just ask about the past—we use it. A scent, a song, a well-worn recipe book can bring them back to themselves, if only for a moment.
• Validation therapy: If they say they’re waiting for their mother (who’s been gone 40 years), we don’t correct them. We meet them where they are. “She must have been wonderful. Tell me about her.”
• Music & memory: A tune from their twenties might unlock a smile, a hum, a name they hadn’t spoken in years. Sound bypasses the mind and speaks straight to the heart.

Because You Need Care Too

This isn’t just about them. It’s about you—the one who’s been holding it all together. The one who worries in the quiet hours. We’re here to give you space to breathe. To remind you: You’re not alone. And you shouldn’t have to do this alone.

Personalised Services That Fit Cairns Families

Every morning in Cairns looks different in someone else’s home. At one kitchen table, there’s a husband who still sets out two cups for coffee, even though his wife passed years ago. Down the street, a grandmother asks every five minutes when her daughter will visit, even as that same exhausted daughter sits right beside her. Dementia doesn’t follow scripts. Neither do we.

What we offer isn’t a menu of services—it’s a way of moving through this with you. A way that bends and adjusts as needed, day by day, sometimes hour by hour. Because the help that’s right today might need tweaking tomorrow, and that’s okay. We’re here for all of it.

Personal Care: The Little Things That Mean Everything

There’s dignity in how we help someone shower or get dressed in the morning. We take our cues from them—maybe they’ve always been private, so we give space where we can. Or perhaps they need cheerful chatter to make the routine feel normal again. However it looks, we move at their pace, never ours.

Medication Support: More Than Just Reminders

It’s not just about giving pills on schedule (though we do that carefully). It’s knowing that some days, they might refuse, and we need to try again later with a different approach. It’s coordinating with their doctor so the treatment plan makes sense for their life as it is now, not as it was five years ago.

Meals & Nutrition: Comfort on a Plate

Food is memory. We’ve seen a man who couldn’t recall his son’s name light up when he tasted his wife’s pumpkin soup recipe. So yes, we’ll make sure meals meet their health needs, but we’ll also dig for those old favorites—the biscuits they always dunked in tea, the Sunday roast they used to cook. If they want ice cream for breakfast once in a while? We know when to bend the rules.

Safety Monitoring: Careful Without Being Controlling

We keep watch for the stove left on, the front door wandered through, the medication taken twice by mistake. But we do it quietly, in a way that doesn’t make them feel like a child. A strategically placed note here, a gentle redirect there—small things that prevent big worries.

Emotional Companionship: Being There, Truly

Some days it’s looking through photo albums together. Other days, it’s sitting silently while they fiddle with a beloved handkerchief. We’re not just filling time; we’re meeting them where they are, whether that’s chatty or quiet.

Mobility Assistance: Helping Without Hurrying

That shuffle from bed to bathroom takes longer now. We know how to offer an arm without rushing, to suggest rest breaks without making them feel frail. Their home should still feel like theirs to move through freely.

Respite Care: Your Turn to Breathe

Maybe you need three hours to get your hair done. Or a full night’s sleep. Or just to sit in your garden with a book and no responsibilities. However you use this time, it’s yours—guilt-free.

Domestic Help: The Weight Off Your Shoulders

Laundry, dishes, the dust that keeps accumulating—we handle the chores that drain your energy, so you can save it for what matters.

Behavioural Support: Patience as Practice

When they get agitated or repeat the same question for the thirtieth time, we don’t correct or argue. We respond to the feeling behind the words. If they’re looking for their mother (long gone), we might say, “She must have been so kind. What was her best advice?”

End-of-Life Care: Grace in the Hardest Time

Pain management. Keeping them clean and comfortable. Helping family navigate those last conversations. It’s care that honors a whole life, right to the very end.

Flexible Scheduling: Because Crises Don’t Keep Office Hours

A sudden rough patch at 2 AM? A last-minute doctor’s appointment? We adjust. Weekends, holidays, odd hours—we’re here when you need us.

Cognitive Stimulation: Sparking Joy Where We Can

The crossword they’ve done for forty years (even if now we fill in most clues). The hymns they sang at church. The childhood stories they tell on loop. These aren’t just activities—they’re threads connecting them to themselves.

The Real Difference? We Notice the Changes

That slight increase in confusion after daylight savings. The new dislike of foods they once loved. The way they’ve started humming that lullaby from their childhood. We pay attention, so we can adjust before small shifts become big problems.

We don’t just provide care—we provide the right care for this person, this family, this week. Because dementia’s only constant is change, and we’re built to move with it.

You’re not choosing a service. You’re choosing people who’ll truly see your loved one—and you.

Why In-Home Dementia Support Matters for Cairns Residents

There’s a reason we fight to keep them at home. Not because it’s always easy, but because home is more than walls and a roof—it’s the last map they have left when memories fade.

Their World Stays Whole

That tabby cat that curls up on their lap every afternoon. The worn spot on the armchair where they’ve rested their hand for decades. Even the particular way the afternoon light slants through the mango tree outside their window—these aren’t just details. They’re anchors. In unfamiliar places, confusion grows. At home, even on hard days, there are still moments where things feel right.

Routine as Comfort

The same breakfast at the same table. The evening walk to check the mailbox. These small rhythms give shape to their days without demanding explanations. No disruptive new schedules to learn—just life moving forward in ways that still feel like theirs.

Choices That Still Matter

"Tea or coffee?" "Shall we sit outside a while?" At home, they can still make little decisions that get lost in facilities. That sense of agency—of being a person, not a patient—is fragile. We protect it.

The Weight Lifts—Just Enough

No more frantic calls from disoriented parents at 3 AM. No guilt over unwashed laundry or empty fridges. The thousand tiny burdens lighten, so when you’re together, you can actually be together—not just a caregiver ticking off tasks.

Space to Remember Yourself

An afternoon fishing at Trinity Inlet. A proper night’s sleep. Time to miss them a little, instead of always being overwhelmed by need. Respite isn’t selfish—it’s what lets you come back to them as someone who still has smiles to give.

Peace of Mind That Stays

Knowing someone’s there who truly sees them—who notices if they’re skipping meals or seem unusually withdrawn—means you’re not carrying this alone anymore. That consistency changes everything.

Home care isn’t about doing everything perfectly. It’s about doing what matters most—keeping their world familiar, and yours from crumbling under the weight.

Who We Support

Dementia doesn’t arrive with a manual. Whether you’re watching subtle changes in someone you love—the forgotten appointments, the repeated questions—or navigating more complex needs as the days grow harder, we’re here.

• Those just beginning to notice shifts—when a diagnosis is fresh and the path ahead feels uncertain.
• Families in the thick of it—when every day brings new challenges and exhaustion starts to feel normal.
• People waiting for residential care—because the gap between "not yet" and "right now" shouldn’t mean going without support.
• NDIS and Home Care Package recipients who need specialised care that understands dementia’s nuances.
• Private clients who want tailored help without red tape—just warmth and flexibility when it’s needed most.

No stage is too early; no need too small.

Designing the Right Care Plan

This isn’t about fitting your loved one into a system. It’s about shaping support around the life they’re still living.

• You reach out—a conversation, no pressure. We listen to what’s happening, not just the clinical details, but the real-life ones. ("She keeps forgetting to eat, but she’ll always take a biscuit with her tea.")
• We come to you—because understanding someone’s world means seeing it. Their home tells us what forms and brochures can’t.
• Together, we build a plan—mixing practical care with the personal touches that make it work. (Maybe medication reminders go better right after their favorite radio program.)
• We stay adaptable—regular check-ins to tweak things as needs change.

Need help tomorrow? We’ll move quickly. Prefer to start with one afternoon a week and adjust later? That’s fine too. This is your timeline, not ours.

Getting Help with Funding & Access

Let’s be honest—navigating care funding can feel like learning another language. But it shouldn’t be what keeps you up at night.

• Home Care Packages (whether you’re approved or still waiting)
• NDIS supports for cognitive impairment
• Private arrangements for those who want simplicity

And we handle:

• Explaining subsidies in plain English
• Paperwork that usually takes weeks to decode
• Finding every bit of support you’re entitled to
• You’ve got enough to carry. Let us take this weight off your shoulders.

We’ll help you understand what’s available—without the headache.

How do you maintain quality of life for people with dementia at home?

We focus on what feels like living—not just existing. That might mean adjusting soft furnishings for comfort, keeping their favorite chair by the window for natural light, or our qualified chefs preparing meals that spark joy. It’s the little things that add up to dignity.

What makes your team different from usual aged care arrangements?

Our dedicated care team specializes in dementia—not just clinical care, but creating meaningful connections. We don’t just assist with daily activities; we learn how your loved one likes their tea, or which stories from their past light them up.

Can you help with short-term care while we wait for residential placement?

Absolutely. Whether it’s a few weeks or months, we’ll create an individualised care plan to bridge the gap—helping with meal preparation, gentle movement, or simply providing secure companionship until long-term options are ready.

Do you support palliative care needs for dementia at home?

Yes. Our holistic approach includes pain management, spiritual activities if desired, and preserving those one-on-one moments that matter most. We work with allied health professionals to ensure comfort at every stage.

How do you handle challenging stages of dementia?

With specialist staff trained in secure dementia care. We use activity stations for cognitive engagement, adapt routines gently, and always respond to emotions first (like agitation) rather than behaviors. No two days are the same—and that’s okay.

What’s included in your personalised care plans?

Everything from clinical care (medication, mobility) to soul-nourishing details: intergenerational programs if they love children, music from their era, or even arranging safe outings via public transport if they’re able. We build around who they are.

Can you assist with Daily Accommodation Payment or Home Care Package paperwork?

We’ll guide you through application details, explain care costs transparently, and help maximize funding—so you’re not left deciphering government jargon alone.

Do you offer respite for family carers?

Yes. Whether you need a day to recharge or overnight support, our qualified staff step in seamlessly—maintaining their usual routines so you can rest easy.

How do you engage residents in meaningful activities?

Beyond bingo. Think: folding laundry (familiar tasks soothe), gardening in small pots, or looking through old photos. We match activities to their abilities and joys—never forced, always purposeful.

What if my loved one resists help?

It’s common. Our team is trained to build trust slowly—maybe starting with meal preparation together, or sitting quietly with them during their favorite TV show. No pressure, just presence.