SupportNetworkPersonal Care Assistance in Melbourne

Support Network: Your Trusted Personal Care Assistance

Our home is usually a comfortable place that we choose to spend a good part of our lives. But sometimes, with multiple tasks, advancing age or unexpected accidents, we can find ourselves overwhelmed. At this time, personal care assistance makes all the difference so you can live the life you want.

Having an assistant to help with day-to-day tasks or specialized health support can make your life much easier. This is one of the Support Network's biggest goals. On this platform, we provide a series of qualified professionals to assist you with specialized care in the Melbourne region.

You'll be able to connect with a professional for daily tasks, medical support, or even specialized therapy. A day-to-day life with autonomy and comfort, while you can remain at home, is what we want to provide for you.

The main services

We know that some areas can be more challenging, which is why we have specialized professionals to help you with what is usually a common complaint.

However, you can also get help with more personalized tasks, just tell our customer service representative, and he will let you know if it is possible and which service is best suited to your case. Some of our most common personal care assistance services are:

• Personal care assistance
• Home assistance
• Social and community engagement
• Short Term Caregivers
• Transport service
• Clinical support and allied health

A personal care assistant is responsible for helping you with daily activities that make sense to you. The goal is to promote greater independence and dignity, so they are committed to respecting the personalized plan aligned with you and the case managers.

People who usually request this service are elderly people who need support to carry out certain tasks, people with reduced mobility or disabilities and people recovering from accidents and surgeries.

Some of the tasks that can be performed by personal care assistants are personal hygiene tasks, such as:

• Help with bathing
• Help brush your teeth
• Help with getting dressed
• Help get ready
• Home care assistance

This option is reserved for those people who can keep up with their personal care, but need help with household chores. If you need someone to help you with your routine or just on a one-off basis, this is a good option.

Most people who seek this type of service are mothers with two or more children, people who work full-time, elderly people who need support to carry out certain tasks, people with reduced mobility or disabilities and people recovering from accidents and surgeries.

Some of the services that can be enjoyed are:

• Light cleaning
• Laundry
• Meal preparation

Social and community engagement

The Support Network understands that connecting with other people is essential to maintaining an active mind and supporting well-being. That's why we offer a social and community engagement service, where social workers will help maintain your happiness and social life.

This service is important for you to enjoy some events with company and in a safer and more comfortable way. The assistant will be a companion, but will know how to be discreet and respect your personal space.

• Escort at parties
• Support at social events
• Accompaniment on tours
• Assistance with hobbies and activities at home
• Short service caregivers

If you already have a caregiver, and they need to take a break, we offer short-term caregiving services. This way, the caregiver can take a break without feeling overwhelmed, and you won't have to break your routine.

Transport service

Shuttle service can also be requested to keep you moving and attending the environments you would like in Melbourne. The driver will be available to take you to your appointment on time. We also have accessible vehicles for disabled people.

The people who usually request this service are those who are unable to drive at the moment for various reasons. But they need to travel to events and consultations, for example.

Some examples of how the transport service can be useful:

• Transport to medical appointment
• Transport for errands
• Transport to social appointments
• Clinical support and allied health

Clinical support and allied health is often one of the most sought after services. We have nurses and other healthcare professionals who can provide specialized care.

This service is ideal for people who have just undergone surgery and are recovering. It has nurses to care for wounds and scars, as well as clinical assessments for possible worsening.

It can also be used for people undergoing palliative care or recovering from an illness.

Nurses can be hired through clinical support and offer services such as:

• Wound care
• Clinical evaluations 
• Nursing triage

Allied health professionals are diverse and help promote mental and general health and improve mobility. These services are ideal for everyone who purchases the plan. But, mainly for the elderly, people with reduced mobility, disabilities or who require some type of physical and mental support.

• Physiotherapists
• Exercise physiologists
• podiatrists
• Occupational therapists

Service	Description	When is indicated
Physiotherapy	Helps with recovery from injuries and movements, as well as aiding balance and muscle strength	People in rehabilitation and the elderly
Occupational Therapists	Its acts in a multifunctional way so that patient can live his life as independently as possible	For those who want to regain independence
Chiropody	Takes care of your feet and solves problems caused by diseases or not	Those who need nail and foot care
Exercise Physiology	Exercises understanding the objective and physiology	Restores movement and quality of life
Therapy	Emotional support for fragile and everyday moments	Those who need emotional support or to talk
Nurses	Assist in clinical care, wound care, scar care and triage	People recovering from surgery, specific care or health problems

Personalized plans to take care of what matters 

Support Network is a humanized company that values ​​the needs of each customer. Therefore, you can create a personalized plan including only what you need and what makes sense for you and your daily life.

In the personalized plan you will initially have access to a nurse and a project manager who will work to understand your needs and listen to you to develop your ideal plan.

In your ideal plan you can select one or more services and detail exactly what you need the services for. It is also important to highlight support periods or whether this should be a long-term service.

Why choose a Support Network?

In addition to the Support Network treating each customer individually, listening to their needs, stories and objectives, the company also guarantees some essential points, such as:

• Experienced professionals: All of our professionals are trained and have experience in the area they work in, especially healthcare professionals.
• Flexibility: Support Network understands that unforeseen events happen, so you have the flexibility to add or remove services when required.
• Plan management: Your plans can be managed periodically by contacting the manager.
• Local expertise: All of our professionals are experts and this means we are able to offer one of the best services.

Differences	Our Service	Competitors
Trained Professionals	​​✅Specialized and certified​	​​❌ Limited training​
Personalized Service	​​✅Adaptable plans​	​​❌ Generic plan​
Multidisciplinary Support	​​✅Integrated healthcare team​	​​❌ Focus on one area only​
24/7 support	​​✅Always available​	​​❌ Limited hours​

Why count on home assistance?

Home care has been increasingly decided. The comfortable environment undoubtedly helps with mental health, which ends up reflecting on physical health. Furthermore, it is possible to remain close to your family, your pet, and the place that has always accompanied you.

Being in a familiar environment helps reduce stress and makes recovery faster and more comfortable. For those who want domestic assistance, there is also the benefit of having a flexible and reliable company, as well as the best professionals.

The care is personalized and prepared especially for you in the way it was provided in your plan. This way, you can focus on what really matters in your daily life.

For those who need medical care, receiving home care means a lower risk of infections, as well as greater independence.

Benefit
Home comfort	Remain in your familiar environment, with all your personal objects.
Individualized care	Assistance is tailored to your specific needs.
Support for the family	Relief for family members, allowing them to continue their activities while caring for you.
Continuous monitoring	24/7 support available for adjustments at any time.
Reduction of infections	Lower risk of contagion in a hospital environment, as care is provided at home.

Where we serve

Support Network knows the importance of making support available to as many people as possible. That's why we serve in different regions of Melbourne, such as: 

• Melbourne interna: Carlton, Southbank, Fitzroy, Docklands, Richmond
• Eastern suburbs: Hawthorn, Camberwell, Box Hill, Doncaster, Glen Waverley
• Western Suburbs: Footscray, Yarraville, Sunshine, Altona, Williamstown
• Northern suburbs: Brunswick, Coburg, Preston, Essendon, Northcote
• Suburbia do sul: St Kilda, Caulfield, Brighton, Dandenong, Frankston

*If you are not sure whether we serve your region, get in touch and ask us your question. It will be a pleasure to help you!

How to get started with Support Network in Melbourne

• Get in touch! To get started, give us a call and get some care and assistants you need in mind. During this initial contact, you will speak with one of our representatives with the aim of going over your needs. The attendant will listen to you and guide you at this first moment.
• Personalized consultation. After understanding your biggest needs and what types of services are needed, we will help you find qualified professionals. Our goal is 100% personalized service, aligned with your current needs.
• Ongoing support. After forming your team of healthcare assistants and support, we will be available to meet any additional needs. Furthermore, we are available throughout the period, helping you build a complete team. This service focused on you is what guarantees good results in the long term.

Frequently Asked Questions

To purchase a plan, it is important to get in touch by phone to talk to an agent and align your needs. 

To find out which plan best fits your needs, it is essential to talk to an attendant over the phone. If you wish to proceed, you can also ask your questions to our nurses and manager. 

When creating your personalized plan, you can purchase a one-off service for a specific day and time, per period or continuously.

Yes! We understand that each client has unique characteristics and needs. Therefore, in addition to the plan manager helping you with your budget, scheduling is also flexible and can be coordinated directly with your assistants.