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Referral partners

Refer with confidence. Build the network.

Refer clients to a trusted national platform committed to quality and participant choice. Fast matching, clear communication, Australia-wide coverage.

A support coordinator and a participant reviewing options together at a kitchen table

Plan managers, allied health, hospitals, GPs and community organisations — send participants to a network you can trust, and share in the partnership.

  • Australia Wide
  • NDIS Registered
  • 12,000+ Verified Workers
  • Fully Insured
  • 4.9 Google Reviews

12,000+ workers

Verified · Australia-wide

4.9 · Google Reviews

The problem

Your reputation is on the line every time you refer.

Referring a participant is a trust transfer. When agencies drop the ball — with no-shows, wrong-fit workers or opaque comms — it doesn't just cost the participant. It costs the relationship you built.

  • Cold hand-offs where nobody follows up with you
  • Wrong-fit workers that reflect back on your judgement
  • No visibility on how the participant is actually going
  • Agencies quietly competing for the client relationship
  • No structure or recognition for the referrals you send

National coverage

One workforce. Every postcode.

From inner-city SIL homes to remote regional towns — we've built the network so you don't have to.

The benefits

Everything you need — nothing you don't.

Dedicated partnership manager

One point of contact who knows you, your clients and your standards.

Warm hand-offs, not cold leads

We confirm fit before the participant is contacted — always.

Priority matching for your clients

Your referrals are shortlisted first, in every postcode.

Trust your reputation to us

NDIS registered, fully insured, safeguards-first.

Transparent referral rewards

Real recognition for the value your referrals bring.

Co-branded participant onboarding

Your clients see the continuity from you to us — no cold transitions.

How it works

From first call to first shift — in days, not weeks.

Discovery call

  1. 01 Discovery call 30 minutes. We learn your clients, standards and referral flow.
  2. 02 Partnership set-up You're onboarded as a formal referral partner with a dedicated manager.
  3. 03 Send a referral One short brief. We handle consent, matching and hand-off warmly.
  4. 04 Stay in the loop Regular updates, quarterly reviews, real recognition.

Partnership set-up

Send a referral

Stay in the loop

Verified support workers

Postcodes covered

Partner response SLA

Warm hand-offs

Refer once. Trust it every time.

Every referral is tracked, matched and followed up — so your clients are safe and your reputation stays intact.

Common questions

Everything partners ask us.

Who can become a Support Network referral partner?

How does the referral process actually work?

Do I still own the client relationship?

Are there referral rewards or partnership benefits?

How do you keep participants safe once they're in the network?

What kind of participants are you the best fit for?

Become a referral partner

Let's build something that actually works.

Tell us about your practice or organisation and the clients you support. A partnerships lead will book a 30-minute discovery call within one business hour.

  • Response within one business hour
  • A real Australian partnerships lead — never a bot
  • Coverage across 90% of Australian postcodes
  • NDIS registered, fully insured, compliance-first

Get in touch

Talk to a real partnerships lead.

Usually within one business hour. No sales pitch.

Ready when you are

Let’s figure it out together

No pressure. No confusion. Just clear, kind guidance — one step at a time.